More detailed procedural information on the application of the BCM Lifecycle is contained in the University BCM Framework document. The BC Function Owner is required to follow instructions issued by the Critical Incident Management Group or their Supervisor depending on the nature and scale of the response. Customers may reduce spending and you may have to look at reducing stock or staffing levels. lead the BCP as part of responding to a disruptive event. The department defines outages in days, for example, 1-day, 2-days, 3 to 5 days. For the purposes of this procedure, the Office of Industrial Relations is considered equivalent to a division. Business Continuity Plan - 9+ Free PDF, Word Download Document Free With Business Continuity Management Policy Template image below, is part of Business Continuity Management Policy Template article which is categorized within Business Template, Template 1 and published at November 29, 2022. This includes, for their critical business function, identifying and recording in the tool: interdependencies and the maximum acceptable outage and its general activation priority within a disruptive event (within the context of the coordination area), ICT, staff and infrastructure resources required for continuation or resumption in a disruptive event. The quicker you can do this, the faster you can . 4. To be reviewed annually and/or when major organisational change occurs. The BCM Plan incorporates various elements from both the Good Practice Guidelines, Global Edition (GPG2013) issued by the Business Continuity Institute and ISO 22313:2012 and other recognised standards. 6-Point Business Continuity Plan Checklist. The business continuity plan will cover three scenarios: for the first 24 hours following an incident and for both 2 - 7 days and 8 - 14 days following an incident. A business continuity plan (BCP) is a document that outlines how a business will continue operating during an unplanned disruption in service. contribute to the BIA in the region or division. Three fundamental test types are used in business continuity testing: a plan review, a tabletop test and a simulation test. INTRODUCTION AND CONTEXT The loss, or disruption of Aston University critical activities requires an effective Business Continuity plan. This document outlines the general procedures to be taken by the < Insert Country Office Name > , in the event of a serious business disruption affecting the operation of key functions. groups (for example, school, regional or executive response teams). Disaster Planning and Recovery: A How-To-Do-It Manual for Librarians and Archivists. In a plan review, the BC/DR plan owner and team discuss the plan. JCU websites use cookies to enhance user experience, analyse site usage, and assist with outreach and enrolment. Refer to the Incident Management Policy and Critical Incident Procedures. Is it a high priority, a medium, or low priority. Do you have a document or plan in a secure place that staff and stakeholders could access (e.g. BCP leads may additionally use the tool to create an individual BCP for their critical business function to support continuation, resumption and communications in a disruptive event. This section uses the risks identified in section2 to review your critical business activities, forecast the impact of a disruption and work out how long it might take to recover. They examine the plan document in detail, looking for missing plan elements and inconsistencies. The Business Continuity Plan informs the reader of the priority processes, equipment, systems and infrastructure required should an incident occur, and provides a guide for relocation, restoration and recovery. The plan is developed to ensure that employees and the assets are secure from any kind of threat and can function quickly at times of disaster. The University acknowledges that business continuity management (BCM) plays an integral part in strategic and operational planning, risk management, operational management and decision-making throughout the organisation. arrange Continuity and Disaster Management Committee endorsement and Executive Management Board approval of the departmental BIA. contribute to implementation of recommendations from reviews and leverage lessons learned. The Business continuity plan and strategy provide effective solutions to Multi-cloud and Microservice approach. The capability of the University to continue delivery of services at acceptable predefined levels following a disruptive event (e.g. A business continuity plan refers to an organization's system of procedures to restore critical business functions in the event of an unplanned disaster. This requires the proactive development, maintenance and devolution of business continuity planning within their areas. All Managers and Directors within regions and divisions must: use the tool to record business functions within their area of responsibility that may be impacted by a disruptive event, and identify the function's activities. Farm business plan 19 pages. loss of buildings and stock) but also wider impacts, such as how your local suppliers may be affected (e.g. Prepare your business to respond to and recover from an incident. May 2008 This page was intentionally left blank. This procedure should be read in conjunction with the: The business continuity management process, outlined in the diagram below and detailed in the process steps, is aligned with the department's approach to business continuity, disaster and emergency management. By continuing to use this site, you are giving us consent to do this. fire, contamination), Commercial (e.g. selecting capabilities required for the response team. Single teams may have responsibility for one or more business functions. nominate Coordination BCP leads (minimum level Director of Regional Services - regions and Executive Director - divisions) for each coordination area and provide advice to Strategy and Performance. repair or replace damaged equipment and infrastructure, relocate the business to an alternate location, or identify new sites to conduct visitor activities, upload computer systems with backed up data, organise a range of services for staff, such as counselling and taking time off, communicate with employees, customers and suppliers, Developing relationships with more than one business or supplier, so that if one is affected by an incident your business can continue as usual, Having backup processes in place for key business documents and information. A business continuity plan (BCP) is an essential business document that outlines how a business will continue its critical functions during and after an emergency event or disruption in business. 2.2Audit, Risk and Compliance Committee. Strategy and Performance must, when new BIAs are approved: collate and summarise approved assessments from regions and divisions to create a departmental BIA. Develop emergency evacuation plans, and contact your local council for bushfire preparedness information for your area. The plan involves countering all kinds of risks that can impact the . Document owner, approver and change history. Step 2: Create business continuity plans. Business Impact Analysis: Detailed risk analysis that examine the nature and extent of disruptions and the likelihood of the resulting consequences. Ensures systems, processes and documentation are established for staff to use when developing and implementing business continuity plans within their Divisions and/or business units. Use workplace simulations with staff to test and review your plan. Associated terms: major crisis, disaster. the timing of the disruption (for example, during peak periods for the function). Policy metadata It is responsible for the implementation of business continuity management including the oversight of appropriate documentation, training, testing and monitoring of the BCM programme. support Principals to develop contextually-relevant planning for use in alternate delivery models. A business continuity plan to continue business is essential. take reasonable care for their wellbeing, including managing fatigue during response and recovery. The PPRR model is commonly used by Australian emergency management agencies because it is simple to understand and easy to remember and act on. The Council also provides strategic direction to business continuity management including resources and infrastructure related to emerging risks and changing internal/external risk context. in regions and/or divisions, if multiple schools escalate issues that require business continuity management as part of a disruptive event. This section details how you'll test your systems and procedures. Disruptive event that is a disaster or emergency. Coordination BCP leads and BCP leads must: follow the direction of the regional or departmental response controller regarding activation of BCPs, monitor implementation of plans, report information and escalate issues and risks, as required. It helps organizations to create a system to overcome the possible or potential threats & aids in planning recovery strategies. Your Business Continuity Plan should contain all the information you need to . Coordination BCP leads must, for the Business continuity coordination critical business function, complete the following activities (and record in the tool): identify response strategies for continuation or resumption, which cater for impacts to staff, ICT resources and infrastructure resources, develop a communication plan, addressing needs of critical (within a critical business function) and non-critical staff, interdependent functions and other relevant stakeholders, provide additional detail on interdependencies and vital records. Disruption may include both the discontinuance of an activity, or the inability to perform it to an acceptable quality or with sufficient reliability. Simulate a scenario. Undertake exercises for training and evaluation purposes of the Business Continuity Plan each year or within 30 days of any major operational or system changes that will have a material effect on the contingency strategy of ICMA Secretariat and/or any Regional Office or external agent upon which the ICMA is critically dependa, Complete a periodic Risk Assessment or more detailed Business Impact Analysis if requeste, Manage risks in accordance with this policy, Ensure that the Business Continuity Plan in their area of influence and control is exercised on schedul. 2.27 In each entity, the business continuity framework and policy documents supported ongoing management by establishing an annual or biennial requirement to conduct a business impact analysis, develop BCPs, and test business continuity arrangements. Data security and back up. The BC programme is appropriately resourced to implement and maintain business continuity management (ISO 22301), Business Continuity Management System (BCMS), Part of the overall management system that establishes, implements, operates, monitors, reviews, maintains and improves business continuity (ISO 22301), Documented procedures that guide the University to respond, recover, resume and restore to a predefined level of operation following disruption (ISO 22301), Process of analysing University activities and the impact that a business interruption might have on those activities (ISO 22301), Business Continuity Lifecycle (BCM Lifecycle), A series of business continuity activities which collectively cover all phases of the BCM programme (GPG2013), The Critical Incident Management Group is the body of people convened by the Chief Coordinator to manage the Universitys response to a Critical Incident, Chief of Staff, or Vice Chancellors nominee. Here are a few ways on how you can draft the business continuity plan; Consider all threats: Firstly, think about every disaster event that can negatively affect your business tasks. These must include: activities required from the function in a response situation. Minor version updates not included. Organizations must construct the policy statement as the starting point of the entire policy document. Protect your finances by enabling additional security measures on your bank accounts and authorisations on payments. The following key policies and business unit intranet site give effect to this policy: Incident Management Policy and Critical Incident Procedures. This stage defines the University policy relating to Business Continuity and how the policy will be implemented, controlled and validated through a BCM programme. 3. In all three disruptive event scenarios, response controllers and BCP leads, Coordination BCP leads and/or backups must: Activating involves putting a plan into effect or standing up a governance group (e.g. response team). 2 Purpose. Image Maximum Acceptable Outage (MAO): Maximum period of time that an organisation can tolerate the disruption of a critical business function. Business continuity plan template - free Word download. flow on effects from the disaster or emergency event. A fire has destroyed all your stock in your warehouse. When a disruptive event is imminent or occurring, BCP leads and backups may need to activate and tailor one or more BCPs to address the nature, scale, impact and duration of the event. Is your business continuity plan accessible in another location (e.g. This section describes how and when you'll activate your plan in response to a critical incident. undertake planning that enables the transition to alternate delivery models and supports the continuity of learning in a disruptive event. Develop, implement, resource and maintain the protection, resilience, and sustainability system, including emergency plan, incident response procedures, and the readiness, training and awareness sessions for all persons responding to incidents and emergencies. Reputation loss can be very difficult to recover from. This will occur by using best endeavours to meet the needs of staff, members, students, the wider community, and other critical stakeholders, through ensuring that business critical education, training and continuing professional development (CPD) outcomes are not compromised by a major disruptive event. Consider keeping copies of invoices, customer records, bank account details and insurance policies that are vital to your business, Locating important information, such as listed above, at a second site updating it regularly. Strategy and Performance must store a Business Impact Assessment and Planning tool (the tool) for coordination areas in an agreed location on the department's records management system for access. The main objective in the adoption of Business Continuity Management best practices at ICMA (Australia) is to achieve its business continuity aim of safeguarding its reputation and public image in order to achieve the goals and objectives stated in its Strategic Plan (Sept 2017). A typical business continuity plan has the following elements. Specifically, this document defines: The structure and authority to ensure business resilience of key processes and systems. This is the start of the BCM Lifecycle (and purpose of this document). The BCP owner must approve completed BIAs by the end of August, in the year of completion. It includes consideration of the department's business functions, people, processes, infrastructure, resources, information, interdependencies and the nature and extent of capability loss over time. response controllers at the regional or departmental level must direct the: activation of BCPs and their priority for continuation or resumption within the affected area (for example, region, or the department, through the departmental BCP). Aboriginal and Torres Strait Islander peoples are advised that this site may contain names, images or voices of people who have passed away. develop and maintain the department's BIA, BCP and testing schedule. The prevention, preparedness, response, recovery (PPRR) model is a cyclical way of handling disaster risk within your business. The Business Continuity Plan (or plans) must address both the general management aspects of the continuity process, member and student services, and those for IT and data/voice communications elements. The department's approach focuses on Prevention, Preparedness, Response and Recovery. Business Continuity Plan (BCP): a document to be referred to by the aected Faculty or Portfolio during a disruptive incident that outlines the steps required to recover. Identify what impact a bushfire might have on your business operations. They are required to follow the BCM Lifecycle as it applies to their business continuity planning. Here we recommend methods for analyzing your business functions and identifying the ones that depend on Microsoft 365 services. Set a schedule and duration for testing the plan. seek approval for BCP activation from the BCP owner if: the function is unable to be performed effectively; and. Extends to all current and future activities, and new opportunities including those relating to JCU controlled entities; Emphasises the importance of robust business continuity management arrangements beingdeveloped and applied to all key activities/services based on the risks of disruption that may impact them; Includes assessing and identifying critical suppliers of goods and services to the University, as well as partners or stakeholders where a business disruption may have an upstream or downstream effect on University activities or processes; and. enables the transition to, and from alternate delivery models. Organizations today are highly dependent on all their . A business continuity plan documents the steps you need to take after an emergency to get your business up and running as soon as possible. classify non-critical functions and provide additional information to contextualise the assessment. However, to make the plan as useful as possible, it should be completely self-contained. They do this by activating and tailoring: plans (for example, disaster management plans, and sub-plans, for example, emergency response plans and fire and evacuation plans). Business Continuity Planning Policy. A business continuity plan is a document that explains the actions you should take before, during and after unexpected events and situations. Identify, document, and implement to recover critical business functions and . Definition from ISO 22300. Business Continuity Policy (BC Policy) The key document that sets out scope and governance of the BCM programme. glossary of terms used in your plan documents. A go-to kit with response checklists and contacts will help manage the incident. . The initial permutation of this document consisted of the Business Continuity Management Framework only without the additional plans and procedures; this document proved both difficult to read and unusable in context to the . Communicate the importance of, and expectations surrounding BCM as it applies to certain University activities and services; Allocate BCM roles and responsibilities to staff for identifying and managing disruption related risks and provide adequate resources (human, financial, physical and technological) to manage business disruption effectively; Ensure consistent implementation of a business continuity management process across the University to ensure the continuity of critical business functions (Business Continuity Planning); Ensure an organised and effective approach to isolated incidents that could seriously impact critical business processes (Disaster Recovery Planning); Effectively manage incidents that may impact University reputation and the health and wellbeing of people associated with University activities (Emergency/Crisis Management Planning); and. These simple measures prevent fraud from within your business and theft through external cyber fraud. Business continuity management process. The CIMG provides leadership and control in the overall co-ordination, decision-making and communications process until recovery to predefined levels of University operations is achieved. The following kits must be developed: coordination BCP kits for BCP owners, leads and backups. record, as part of a disaster and emergency event decision log, BCP activation and other important information, which may include, functions deferred, activities undertaken, decisions made and controls and actions implemented. lead the response to the disaster or emergency event, liaise with Coordination BCP leads in activating and tailoring BCPs. Does your plan have a checklist of what to do including who to contact? To continue to trade, could you: Imagine you were not able to run your business or communicate with staff and stakeholders for 6 months. A planned incident response will allow you to take immediate action to stabilise your business. The procedure also outlines how BCPs assist in responding to and recovering from disruptive events. . 1 Disruption of a single critical business function: When disruption is imminent or occurring, the BCP lead must: 2. A strong business continuity plan will contain the following: Roles and responsibilites. ensure lessons from debriefs and reviews are used to improve plans and responses. once the BIA has been completed for their area of responsibility, arrange approval for the BIA by the BCP owner. Managers, Directors and Executive Directors who lead critical business functions (as BCP leads and Coordination BCP leads): must contribute to a coordination BCP following approval of the BIA. Vice-Chancellor and President. Divisional and other business units, including JCU controlled entities, must determine their business continuity priorities and carry out an initial risk assessment on potential disruptions to activities. when a critical business function providing resources for the function communicates that an outage is likely to occur. If you don't have a risk management plan, spend time reviewing the managing risk section. Are backup systems available? A BCP is a document that ensures your organisation remains operational before, during, and after a crisis incident. It's more comprehensive than a disaster recovery plan and contains contingencies for business processes, assets, human resources and business partners - every aspect of the business that might be . It should also contain the people, places, and technologies required to carry out each task in the plan. Download 45 KB #11. The policy reflects the reasons for why the programme is being implemented (GPG2013), Business Continuity Management Programme (BCM programme), Ongoing management and governance process supported by the University Executive and Council of JCU. AGENCY OPERATIONS. Refer to your risk management plan to identify what's important to keep your business running and offering its primary services. Draft the Policy Statement. 1 Purpose of this Business Continuity Plan 1. You could consider engaging a public relations adviser, running a media campaign, retraining staff in customer service, and changing some products or services. This is the stage where the University continually seeks to integrate BC into day-to-day activities and organisational culture. A business continuity plan (BCP) is a document that details how a company will keep running in the event of an unforeseen service disruption. Objectives of this Plan 1. ensure BCPs are fit-for-purpose and testing/exercising is completed. According to a recent report, businesses can lose up to $760,000 from a major service disruption. Legislative delegations and authorisations, Testing business continuity plans factsheet, Disaster and emergency management procedure, Financial and Performance Management Standard 2019, Continuity, disaster and emergency management framework, Financial Accountability Handbook - Volume 2 - Governance, Queensland State Disaster Management Plan, Continuity, disaster and emergency management policy, Managing offers of assistance in disaster events procedure, Continuity, disaster and emergency management, understand and manage disruption-related risk in line with this procedure and the Enterprise risk management, ensure disruption-related risks, controls and actions are identified, recorded and reviewed, ensure BIAs capture all critical business functions. Thanks! Coordination BCP lead, for multiple critical business functions within a region or division. the more likely it is that you will create a truly effective business document. Include key staff when you develop and review your business continuity plan. A holistic approach to managing risks related to disruptive events. The business continuity checklist is the first step in the BCP process. 4 The acceptance of the policy confirms the organizations commitment to define and document all of the procedures and processes that must be implemented, maintained and tested in order to achieve the levels of recoverability required by the business. An economic downturn is a normal phase in the business cycle. Business Continuity Policy. The main objective of Business Continuity Management is to minimize/eliminate the loss to an organization's business in terms of revenue loss, loss of reputation, loss of productivity, and customer satisfaction. flood, hurricane, earthquake), Accidental (e.g. BCP leads and Coordination BCP leads directing recovery activities and operations must: prioritise resumption and recovery of resources and functions according to risk, consider access to enabling resources (ICT, staff and infrastructure), manage recovery at a scale appropriate to the impact of the event, conduct a post-event debrief focused on what happened, what did, and did not go well, and identify lessons to improve plans (preparedness) and actions in response and recovery. Pharmacy business continuity plan template DOC: 482.5 KB | PDF: 653.8 KB (42 pages) (5.0, 1 vote ) Related Templates. This document will provide instructions so 'Company Name's' business functions can be maintained or quickly resumed in the event of a major disruption. This procedure details the responsibilities and processes for business continuity management to reduce the likelihood and minimise the impact of disruptive events in schools, regions, divisions and the whole of department. Does your plan provide instructions on how to contact customers? the period of disruption is likely to exceed the maximum acceptable outage. The Chief of Staff Office for the purpose of the BC Policy includes the Risk and Compliance Officer and Insurance Officer. Activity. Contact your suppliers prior to payment to ensure the bank details listed on invoices are correct. Development of a business continuity plan includes four steps: Conduct a business impact analysis to identify time-sensitive or critical business functions and processes and the resources that support them. In consultation with BCP leads providing resources to resume critical and non-critical business functions, decision making and actions must be directed by: BCP leads, for single critical business functions, Coordination BCP leads, for multiple critical business functions, BCP owners, for recovery across regions or in one or more coordination BCPs in divisions. This procedure outlines how the department manages business continuity, including undertaking business impact assessments (BIA) to identify critical business functions required to achieve critical objectives in disruption and developing business continuity plans (BCPs) to prepare for disruptive events. After completing the statement, the business continuity team performs group discussions, sets up team . Abstract. A business continuity plan documents the steps you need to take after an emergency to get your business up and running as soon as possible. A team debrief after the simulation opens up discussion for review and changes based on staff feedback. replace stock quickly with your current suppliers? The business continuity management process, outlined in the diagram below and detailed in the process steps, is aligned with the department's approach to business continuity, disaster and emergency management. any escape of gas, radioactive material or flammable or combustible liquids, any accident involving an aircraft, or a train, vessel or vehicle, any incident involving a bomb or other explosive device or a firearm or other weapon, any impact of a naturally occurring event such as a flood or a landslide. A Business Continuity Management Plan (BCM Plan) will support implementation, monitoring and review of the Business Continuity Policy (BC Policy) and JCU business continuity arrangements more broadly. A BCP is all encompassing and more elaborate than a disaster recovery plan. The CIMG oversees and prioritises recovery efforts and considers the strategic direction of recovery during a business disruption. respond and recover if an incident or crisis occurs. selecting the most appropriate strategies, changing activation priorities of critical business functions or resourcing requirements. When you're ready, just click "Start Survey". establish a schedule for the testing of BCPs in the coordination area of responsibility. These steps are as follows: Review the business continuity plan from start to finish. The BCM programme is designed and built around the BC Policy which provides a commitment to: This BC Policy applies to all Divisions, Colleges, Centres and Institutes and significant University activities. Thinking about having another site you could operate your business from. In undertaking planning, the principal may involve stakeholders and stakeholder groups, for example, Principal Supervisors, the school council (if established) or Workplace Health and Safety Committee, as appropriate for the plan and school context. New York: Neal-Schuman, 1992. Business Continuity Plan Examples. The Continuity and Disaster Management Committee must: provide ongoing management and oversight of departmental recovery activities, oversee and contribute to post-event reviews. The business continuity plan is a combination of findings from the performed BIA and the recovery strategies established by the organization. AS/NZS 5050:2010; Business continuity Managing disruption-related risk Standards Australia/Standards New Zealand, ISO31000; Risk Management Principles and Guidelines, Privacy Policy | Contact Us | Copyright | The Institute of Certified Management Accountants, Australia | All Rights Reserved, Industry and Government Engagement Sub-Committee, Emerging Professional Scholarship Program, Prof Rodney Sims inducted to the Global Management Accounting Hall of Fame for his services to the profession and the community in Australia, Mr. Don Rankininducted to theGlobal Accounting Hall of Famefor his services to the profession in Australia, Mr. Simon Griffiths inducted to Social Purpose Innovator Hall of Fame for his impact on social entrepreneurship and sustainability, Ajay Unni How to derive ROI from your cybersecurity spent, Prof Charl de Villiers Whats New in Sustainability Reporting Standards: The Impact of IASB, SEC and EFRAG, Quiet Quitting: The Silent Challenge of Performance Management, Optus Data Hack: The Dark Side of Invading Social Media Privacy, Escaping the ESG Reporting Maze Prioritise on Emissions Only, The Social Purpose: New Holy-Grail of the Marketing Finance Interface, Racial Stereotyping in Advertising: The Monetary vs. There is no point in maintaining aggressive disaster recovery targets for restoring a workload if that workload's business objectives cannot be achieved because . Using this template, you can plan out the critical elements needed to continue business as usual, including recovery priorities, backup and restoration plans, and alternate site locations. Staff must support the BC programme to ensure business disruption is managed appropriately. The contents of the business continuity policy may vary depending on whether you intend to: Align with or meet the requirements of ISO 22301;; Follow the Business Continuity Institute (BCI) Good Practice Guidelines; and/or Stay consistent with the structure and approach of other internal policies at your organization. It should also include information to help your staff to understand it. Communicate the continuity plan to the employees. limited orders, road or transport closures). These disasters could include natural disasters, cyberattacks, service outages, or other potential threats. State of Queensland, 2022. Regional Directors, Assistant Director-General Finance and Assurance Services and Deputy Directors-General) must: identify coordination areas (regions; or, for divisions, branches or the division) which are to complete a BIA and develop a coordination BCP that ensures coverage (of the division). At any time, your business may experience: The aim of business continuity planning is to return to trading within the shortest period of time. Do a risk assessment for each disaster event. Your disaster recovery plan should be a subset of your organization's business continuity plan (BCP), it should not be a standalone document. -2-This document sets out the University's business continuity policy. References and Related Documents 3. A disaster may be declared for a serious disruption in the community, resulting from the of impact of an emergency or other event and requiring a significant coordinated response by the State and other entities to help the community recover from the disruption. An event which causes disruption to service delivery. natural disasters (floods, storms, cyclones). Effect of uncertainty on the achievement of objectives. This section identifies possible risks to your business, and ways to manage them or minimise their impact on your business. 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